At CLV Auto Spares, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide to us when you use our website and services. By using our site, you consent to the practices described in this policy.

1. Information We Collect

1.1. Personal Information: When you place an order, create an account, or contact us, we may collect personal information such as your name, email address, phone number, billing and shipping addresses, and payment information.

1.2. Non-Personal Information: We may also collect non-personal information, including your browser type, IP address, pages visited, and other usage data to improve our website experience and services.

1.3. Cookies and Tracking Technologies: Our website uses cookies and similar tracking technologies to enhance user experience, analyze site traffic, and personalize content. You may choose to disable cookies in your browser settings, but this may affect site functionality.

2. How We Use Your Information

2.1. Order Processing: We use your personal information to process and fulfill your orders, send confirmation emails, and provide updates on your order status.

2.2. Customer Support: Your contact details are used to respond to inquiries, resolve issues, and offer customer support.

2.3. Personalization: Information collected through cookies helps us personalize your shopping experience by showing you relevant products and promotions based on your preferences.

2.4. Marketing Communications: With your consent, we may send you newsletters, promotional emails, or other marketing materials. You can opt out of receiving these communications at any time by using the “unsubscribe” link provided in the email.

2.5. Site Improvement: We analyze non-personal information to improve our website’s functionality, layout, and content.

3. Information Sharing and Disclosure

3.1. Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, delivering orders, and performing other business functions. These third parties are obligated to maintain the confidentiality of your information.

3.2. Legal Compliance: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., court orders or government regulations).

3.3. Business Transfers: In the event of a merger, acquisition, or sale of our business assets, your information may be transferred as part of that transaction, subject to the terms of this Privacy Policy.

3.4. With Your Consent: We will share your information with third parties only when you have given us explicit permission to do so.

4. Data Security

4.1. Protection Measures: We implement a variety of security measures, including encryption and secure servers, to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

4.2. Payment Security: All payment transactions are processed through secure payment gateways and are not stored or processed on our servers.

4.3. User Responsibility: While we strive to protect your personal data, we encourage you to take measures to safeguard your account by using strong passwords and keeping your login information confidential.

5. Your Rights and Choices

5.1. Access and Update: You have the right to access, update, or correct your personal information at any time by logging into your account or contacting us directly.

5.2. Data Deletion: If you wish to delete your account or any personal information we hold, please contact us, and we will take reasonable steps to comply with your request, subject to legal obligations.

5.3. Opt-Out: You can opt-out of receiving marketing communications by following the instructions provided in the emails or contacting us. Please note that you may still receive non-promotional emails related to your orders or account status.

6. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If we learn that we have collected personal information from a child without parental consent, we will delete that information as quickly as possible.

7. Links to Other Websites

Our website may contain links to third-party sites that are not operated by us. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page, and the “Last Updated” date will be revised accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please feel free to contact us

Thank you for trusting CLV Auto Spares with your personal information. We are committed to ensuring your privacy and providing you with a safe and secure shopping experience.